Inbox Help
How do I set pet and booking preferences?

To receive more relevant requests, it's a good idea to specify your pet and booking preferences. Here are preferences you can set and manage from your account:

  • the maximum number of pets you're comfortable watching per day
  • pet size preferences 
  • whether you offer cat services
  • whether you offer puppy services (dogs under 1 year old)
  • your cancellation policy

To manage your pet preferences from a computer:

1. Navigate to your profile and select the service where you want to modify pet preferences.


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2. Choose how many pets you’re able to care for at a time, opt into cat care, or edit your availability and cancellation policy.



3. Once you're done editing, select Save.


To manage pet preferences from the Rover app:

1. Tap More, then Service settings.

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2. Select the service where you want to modify pet preferences.

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3. Choose how many pets you’re able to care for at a time, opt into cat care, or edit your availability and cancellation policy.

4. Tap Save when finished.

 

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